Terms and Conditions

Effective Date: 22.05.2025

Welcome to Anoira (https://anoira.in/). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any purchases.

1. General Information

Anoira is an online jewelry store based in India. We offer a range of handcrafted and machine-made jewelry items, including earrings, necklaces, rings, and other accessories.

2. Eligibility

To use this website and make purchases, you must:

Be at least 18 years of age.
Have a valid shipping address and payment method.
Agree to comply with all applicable laws and these Terms.

3. Products and Pricing

All products are subject to availability.
We reserve the right to change product descriptions, prices, and availability without prior notice.
Prices listed are in INR and include applicable taxes unless stated otherwise.

4. Orders and Payments

When you place an order, you will receive an email confirming your purchase.
All payments must be made through our secure payment gateway.
We reserve the right to cancel any order due to pricing errors, stock unavailability, or fraudulent activity.

5. Shipping & Delivery

We ship across India through trusted courier partners.
Delivery time may vary based on your location, but typically takes 5–10 business days.
Tracking details will be shared once your order is shipped.
Delivery delays caused by courier services or unforeseen events are beyond our control.

6. Returns & Exchanges

We accept return or exchange requests within 7 days of delivery for unused, unworn, and undamaged items.
Customized or personalized jewelry is non-returnable unless defective.
Return shipping costs are borne by the customer unless the item was defective or incorrect.
To initiate a return, please contact us at: support@anoira.in

7. Intellectual Property

All content on this website, including logos, product images, text, and design, is the intellectual property of Anoira and is protected under copyright and trademark laws. You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

Anoira is not liable for:

Any indirect or consequential loss or damage.
Delay or failure to perform obligations due to events beyond our control.
Minor variations in product color or design due to screen differences.

9. User Conduct

You agree not to:

Use the site for unlawful purposes.
Violate any local, national, or international laws.
Interfere with the website’s functionality or security.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site after changes implies your acceptance.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [your city/state, e.g., Kolkata, West Bengal].

12. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: support@anoira.in
📞 Phone: [Your contact number]
📍 Address: [Your registered business address]

Let me know if you’d like to add:

Return & Refund Policy (in more detail)
Cancellation Policy
Warranty or Authenticity disclaimer